Communications and engagement
Our communications and engagement team provides a holistic and integrated consultancy service for clients. Experts in developing creative communications, consultation and engagement strategies and campaigns, we have significant experience in delivering a quality communications and engagement service. We understand the need to engage stakeholders and communities effectively and to build advocacy with key stakeholders through meaningful consultation.
Community consultation
Our projects
Digital
Community consultation
We advise local authorities on the best way to engage their communities to achieve their policy goals.
We understand that early engagement with stakeholders, including residents, businesses and local community groups, can help shape a project. It becomes more meaningful to those involved and it is more likely to have a positive impact.
We create bespoke consultation strategies to meet the needs of clients, leading effective engagement projects that engage the diverse communities in which they operate. Our expert team can develop digital communications campaigns, community outreach programmes, public events and workshops to ensure that the community and key stakeholders are involved in the designs and solutions we create from the outset.
We undertake a partnership approach in everything we do, developing and implementing consultation and communication strategies with clients to provide impact and deliver results. We can offer a range of support from advising on a client’s approach to managing the entire process including planning, delivery and communication.
Our projects
We have developed, implemented and evaluated communications and engagement strategies across the country. Extensive stakeholder mapping is key to any project and we have access to a range of innovative and effective communication tools at our fingertips covering face-to-face, digital and print.
Recent projects
These include supporting the implementation of Low Traffic Neighbourhoods and active travel schemes. These have involved carrying out engagement activities before any designs are created to understand the issues and concerns from the local community and consulting on designs with stakeholder groups. We have also developed consultations for controlled parking zones, estate parking and match day parking as well as town centre regeneration, development schemes and much more.
Digital
We have recently moved to a new engagement platform enabling us to provide an efficient and cost-effective digital solution to meet client needs. This platform provides options including interactive maps, surveys, webinars, forums, discussion boards, polls and more. All comments and data are stored securely and collated for clients at the end of consultations with reports generated to detail the findings.
Testimonials
“Montague Gardens will breathe new life into the town centre, boost our local economy, attract visitors and provide residents of all ages with a welcoming space to socialise, have fun and enjoy our beautiful town by the sea. It was extremely important for us to involve the community in the design of this new green space and we’re grateful to everyone that took time to take part in our consultations to ensure that the gardens will be accessible to all.”
Worthing Borough Council 
“Project Centre delivered quality designs and a complex engagement programme within time, and to budget. We were particularly satisfied with Rob and the Project Centre’s team ability to work collaboratively to the tight timelines and constraints of the Future High Street programme, and they were really sensitive to the needs of the local authority. Their timely responses as well as the successful public consultation that was undertaken enabled decision making.”
The London Borough of Harrow 
