With highly trained frontline colleagues, parking professionals and access to the latest technologies, NSL can shape the entire parking environment to balance the needs of all users and maximise compliance.

Our highly trained frontline teams are proud to operate within the regions they serve. We offer more than just parking enforcement by adding value to local communities and actively embracing social value projects.

• Over 4000 frontline staff
• 250+ UK bases
• Over 60 council partnerships
• Investors in People Platinum status

NSL services continually evolve using the latest technologies to meet the changing needs of clients. ‘Big Data’ is used to inform deliverable outcomes aligned to the objective of having the right people, in the right places, at the right times. This enables us to deliver the most efficient and productive parking enforcement services. 

Our technology-led enforcement solutions include:

• Artificial Intelligence (AI) – managing the kerbside
  
• Automatic Number Plate Recognition (ANPR) – efficient deployment
• Business Intelligence Data – maximising compliance
• Moving Traffic Enforcement – safer roads

NSL’s proven expertise and extensive resource capability provide economies of scale to help clients meet their financial challenges. We provide exceptional support to clients through the faultless delivery of the highest quality services with zero reputational risk.

With a full and comprehensive range of end-to-end parking services, we enable clients to improve customer service and reduce costs. They include:

• On-street parking enforcement through the issue of PCNs by deployed civil enforcement officers or parking attendants
• Car park management and enforcement including the issue of Penalty Charge Notices (PCNs) and Fixed Penalty Notices (FPNs) depending on specific client parking regulations such as RTA1984, RTA 1991, TMA 2004, The Clean Neighbourhoods & Environment Act 2005
• Cash collection, counting and banking services – NSL currently collects in excess of £1.4 million per week (£67.6 million per annum)
• Procurement, installation and maintenance (1st and 2nd line) of parking equipment
• Vehicle removal and relocation services (Marston Holdings is the DVLA’s contractor for the removal of untaxed vehicles across the UK)
• Suspension of parking bays
• Blue badge enforcement
• Removal of abandoned/nuisance vehicles
• CCTV monitoring (Public safety surveillance and road safety) and enforcement (moving traffic offences)
• Full notice processing services from administration, letter printing and publication, call centre services and payments through to appeals and representations
• Permit management using Apply, a bespoke permit system
• Procurement, installation and maintenance of signs and lines
• Environmental and anti-social behaviour enforcement using body-worn technology and issuing fixed penalty notices