NSL is the UK’s leading provider of parking enforcement services. With over 4000 highly trained frontline colleagues, parking professionals, comprehensive back office and customer support services along with access to the latest technologies, we can shape the entire parking environment to balance the needs of all users and maximise compliance. We work with over 60 councils nationwide including Edinburgh, Northern Ireland, Manchester, Birmingham, Somerset and many London boroughs.
NSL works in partnership with the public and private sectors to make the UK a safer, fairer and better place to live and work. We are trusted to help clients to innovate and improve services to deliver better outcomes.
We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure.
Protecting our environment
Our environmental and anti-social enforcement teams work with council clients to reduce the incidence of littering, fly posting and tipping, idling vehicles and dog fouling. Equipped with body cameras, they have secured 81% payment of fixed penalty notices. On-street ambassadors and enforcement officers are supported by mobile CCTV and control room experts and make a measurable difference to the communities in which they operate.
On the road
To promote safety and the correct operation of the road network, we also use fixed and mobile CCTV along with foot patrols to provide effective enforcement against moving traffic offences. NSL has also been the DVLA’s enforcement partner since 2013, helping to improve Vehicle Excise Duty compliance nationwide. Each year, we identify over 250,000 untaxed vehicles for prosecution action, of which around 80,000 are subsequently immobilised and 50,000 are impounded.
Notice processing
We have over a decade’s experience of notice processing and work with local authorities of all sizes to develop and deliver bespoke solutions that integrate with existing systems. NSL now leads the way in multi-channel operations that provide sleeker, streamlined processing and performance is closely monitored to ensure the highest levels of customer experience.
Right to Work checks
With direct links to the Home Office, Police Service and fraud agencies, we also help large public and private sector organisations as well as smaller commercial enterprise to minimise risk and ensure compliance with ever-changing Right to Work legislation and identity check regulations. We provide a range of identity checking, document verification and background screening services.
Taxi Licensing
NSL has the personnel and infrastructure to help local authority clients to ensure that all vehicles used by the public are fit for purpose. Our services include operator licensing, DVLA checks, vehicle safety checks, driver authentication, meter tests, replacement badges and plates. We also provide online vehicle inspection booking systems and a streamlined back office permit centre to issue licenses.