We support the government, utilities, and private sectors by delivering market-leading, technology-enabled solutions — from design and implementation to management and recovery.Â
Our awards reflect the breadth of our impact – from developing outstanding people and delivering services the right way, to building strong partnerships and driving innovation, which is why we’ve aligned them to our core values: People People, Doing Things Right, Stronger Together and Push for Better, demonstrating how recognition across the industry directly connects to who we are and how we work.
Marston Holdings began enforcing court orders almost 40 years ago. Since then, we have grown organically and through acquisition to provide a multitude of end-to-end services that support the implementation of public policy.
We now recover over £850m each year on behalf of the taxpayer, as well as serving private and commercial clients.
The Marston Holdings group of companies includes:
Read on to learn some of the many ways we work in partnership with 280 UK local authorities, as well as government bodies including Her Majesty’s Courts and Tribunals Service, the Child Maintenance Agency, Highways England and Transport for London.
Ethics are at the forefront of everything we do.
We have a multi-layered ethical governance structure spanning all the businesses within our Group. This includes an Ethics Committee, which is an internal mechanism for examining ethical issues within the business and ensuring that we work and treat people fairly. Three Executive Board directors are members of this committee.Â
We regularly commission ethical governance audits from external contractors to assess the cultures and behaviours of our organisation. Our work has been overseen by an Independent Advisory Group since 2013. The group meets a minimum of five times each year and challenges our business culture and ethical practices, assessing whether proper ethical standards have been applied.
Since September 2020 the Independent Advisory Group has been chaired by Sam Younger CBE.
Our people are at the core of our organisational strategy.
Employee engagement is key to our success and, as an accredited Investor in People, we truly value and welcome the thoughts, opinions and input of our colleagues.
We are passionate and enthused by our commitment to Social Value. Our company and people fully support these initiatives, ensuring that what gets promised gets done, delivering real value across society.
Marston - 24-hour automated payment line
Speak to Marston team to make a payment or to discuss your circumstances
Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.
It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:
To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.
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Use our online form and a member of our team will be in touch as soon as possible.
