The transfer-up service is the application to court to transfer your County Court Judgment to the High Court. Marston offer this service free of charge via Marston Legal Services. The only fee we request you pay is the court fee of £78.

 You may send a cheque for £78.00 made payable to “His Majesty’s Courts & Tribunal Service” HMCTS or alternatively we can invoice you.

Once you have instructed us, we will apply to the court to obtain a sealed writ, which is our authority to enforce the judgment.

When the writ has been returned to us, this will be passed to Marston Recovery so that it may be enforced.

Marston Recovery will take over conduct of the case for the enforcement process, and you can view your case online or provide us with instruction   Alternatively, you can contact us by email at: information@marstonrecovery.co.uk. 

Our aim is to always get it as quickly as possible and as a guide this process generally takes 14 to 21 days. Occasionally, this can take longer for reasons usually beyond our control such as delays at court.

The enforcement fees are included within the writ and payable by the debtor, and details can be seen here. If we are unsuccessful in collecting any money from the debtor, there is an abortive charge payable of £75.

If following your instructions, you receive the money direct, you will be liable for our enforcement fees.

If the claimant is VAT registered, they pay the VAT value on any enforcement fees. If a claimant is not VAT registered, then the defendant/customer pays the VAT.

Via our client portal by clicking here.

If you have not received login details, please email information@marstonrecovery.co.uk with your reference number, and request a login.

The enforcement process commences with a compliance period where the debtor is sent a Notice of Enforcement which requests that they pay in full within a period of approximately 14 days. If payment in full is not received during this period one of our certificated Enforcement Agents will be instructed to attend the debtor’s address.

Following expiration of the Compliance period we aim to have an Enforcement Agent attend the address within 14-21 days. The primary purpose of this attendance is to engage with the debtor and collect payment in full. If the debtor is unable to pay the full amount, the Enforcement Agent will look to determine what the debtor’s intentions are towards the debt and what options of repayment are feasible. On attendance, the Enforcement Agent will also look to identify assets owned by the debtor so we can assess the viability of enforcement should the debtor not pay or default on any arrangement.

These will vary depending on when the debtor chooses to engage and pay. The earlier they do so, the less fees they will be liable for. Details of the fees can be seen here.

We are legally required to hold any funds for 14 days. Following the expiry of this statutory period we will make a payment to you.

We will retain a proportion of the payment against our fees. Doing so will prevent us from having to bill you upon the case’s closure.

You should refer them to ourselves. Should you receive payment please advise us immediately via our client portal at https://secure.marstongroup.co.uk/CWA

The debtor can make applications to the court requesting the writ be suspended or stayed. Should an application be made you and your legal representative should be made aware.

In these circumstances you must inform us as soon as possible along with any instructions you may have.

Provide any information you hold that may assist us in engaging with the debtor (email addresses, telephone numbers) along with any information on possible assets our High Court Enforcement Agent should be aware of, such as vehicles.

We will request that the debtor provides an initial payment and then we will refer the offer to you for instruction.

When engaging with the debtor we will attempt to negotiate the best arrangement possible.

 Not unless the property is commercial.

Assets considered necessary for a basic standard of living cannot be seized (e.g. basic furniture, kitchen appliances).