The challengeWe have been working with the London Borough of Waltham Forest (LBWF) since 2005. Since then,we’ve expanded our services with them to include civil parking enforcement (CPE), debt recovery,back-office processing support, and design and consultancy services. As part of our CPE contractwith the Council, they requested our on-street parking team to assist in tacklingRead more
Overview Historically, civil parking enforcement had been devolved to the boroughs and districts within the county through agency agreements. NSL first helped Surrey County Council explore the value of a countywide service – aimed at improving the efficiency and financial position of the authority. With the recent granting of powers from the DfT to enforceRead more
The Challenge: An individual faced a significant challenge in recovering a £38,000 debt from a defendant residing in Coventry. Despite obtaining a judgment with the assistance of a solicitor, the enforcement process proved difficult. The defendant owned a vehicle and several properties, yet continuously evaded payment. The Solution: Our High Court enforcement team employed aRead more
The challengeTwo individuals located in Worcestershire owed £5,000 to our claimant. Our solutionThe High Court Writ of Control was received by Marston Recovery and despite an early paymenton the matter, no contact was received, and an Enforcement Agent (EA) was instructed to attendthe address. The property was found to be a large, detached house, securedRead more
The challengeLate on a Friday afternoon, we received an urgent instruction to remove an unauthorisedencampment consisting of six caravans. The situation was volatile, with intel indicating one arresthad already been made and verbal threats issued. The main challenge was to swiftly and safelyremove the encampment while ensuring the safety of our agents and complying withRead more
The challengeA sole trader (plumber) owed money to a supplier and invoices had been ignored. Our solutionMarston Recovery received a High Court Writ of Control in respect of the money owed. Our Enforcement Agent attended the defendant’s home and later spoke with the defendant over the phone. An agreement was made to pay the fullRead more
The challengeA FTSE 100 company in the south-west of England owed over £60,000 to a utility company for a water bill. Our solutionMarston Recovery were instructed to collect the unpaid bill. Initial visits were carried out at a care-of address, but no response was forthcoming. We traced the company to a further address which anRead more
The challengeA national builders merchant had not received payment of £1,500 from one of its customers based in Margate. Invoices had been sent and seemingly ignored. Our solutionA High Court Writ of control was issued and a Notice of Enforcement was sent to the defendant’s home address. The defendant contacted us and advised that heRead more
The challengeMarston was instructed by a housing management agent to enforce evictions across 23 flats in a tower block. These evictions were staggered but needed to be completed by a cut-off date set by the local authority due to re-housing requirements. On the designated day, Marston faced the task of evicting eight properties. Compounding theRead more
The challengeA hotel in Llandudno had an unpaid energy bill of £20,000 that an energy supplier was chasing. Our solutionThe energy supplier issued a High Court Writ of Control against the defendant. An Enforcement Agent attended the address, which was found to be closed for the off-season. We received communication from a business energy brokerRead more
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