Services for Local government

Marston Holdings and its subsidiaries provide a wide range of services to local authorities.

These includes enforcement of unpaid revenues such as Council Tax and business rates, and of unpaid parking and traffic-related fines.

Cases are passed to Marston for enforcement if a local authority’s attempts to recover the debt through statutory processes, which will include multiple letters and attempts to make contact with the person who owes the debt, have been unsuccessful.

Raising recovery rates for 196 local authorities by collecting unpaid council tax and unpaid road traffic debts, including congestion charges and bus lane contraventions, through early-stage compliance and fair but firm enforcement.

Council tax & business rates

We collect unpaid council tax on behalf of over 250 local authorities in the UK.

Responsible Approach to Consumers
Learning & Development Impact of the Year
Best Use of Credit Technology
Best Vulnerable Customer Strategy
Excellence in Enforcement
Excellence in Staff Development
Excellence in Innovation
Winner of Winners
Diversity Award
Mobile Project Team of the Year
Parking Team of the Year
Excellence in Treating Customers Fairly
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accreditation thumb ISO-14001-2015
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