Search
Close this search box.

Moratorium ends on commercial rent arrears

The moratorium restricting a landlord’s ability to recover commercial rent arrears from a business tenant has now ended.

Commercial rent arrears recovery (CRAR) is the method of enforcement to recover rent arrears, it only applies to principal rent, VAT and interest. CRAR allows an enforcement agent to take control of a tenant’s goods and sell them to recover arrears. Applicable only to commercial premises as opposed to mixed-use premises CRAR also specifies the method of sale of the goods seized.

Marston Recovery work hard to deepen our relationship with our clients and partners to support their evolving needs, as well as the needs of the customers they serve. As part of this commitment, we are pleased to announce The Commercial Rent Bill has now received Royal Assent and is the Commercial Rent (Coronavirus) Act 2022. The previous CRAR measures are replaced by new restrictions contained in the Commercial Rent (Coronavirus) Act 2022, which came into force on 24 March 2022.

Please find official notice linked here.

While the moratorium on CRAR has now expired, there are protections for businesses that meet the main criteria i.e.

 •       The tenant’s business must have been “adversely affected by coronavirus”. This means that the business must have been subjected to a legally enforceable closure requirement between 21 March 2020 and 18 July 2021 (in England) or 7 August 2021 (in Wales).

•        The arrears must have been accrued within the “protected period“ that ran from 21 March 2020 and ends with the last day that the business was subject to a closure requirement or a specific coronavirus restriction. Specific coronavirus restrictions include any government regulations controlling how a business could operate.

A summary of the ringfenced periods and the businesses affected can be found in Annex A on the government website, here.

For example, for a clothing shop in England the ring-fenced period ran from 21 March 2020 to 12 April 2021 (when non-essential retail was allowed to re-open); and for a café in England the ring-fenced period ran from 21 March 2020 to 18 July 2021 (when restrictions ended on table booking size and requirement for customers to eat while seated).

Existing forfeiture and recovery restrictions
Landlords are once again to have entitlement to forfeit commercial leases by peaceable re-entry for non-payment of rent for arrears that fall outside the Ringfenced Period relevant to their business sector if they have not expressly waived the right to do so. This includes sums which fell due prior to 21 March 2020 and remain outstanding.

Next steps
Marston Recovery recognise the challenges on whether your debt is applicable to the Act. If you wish to discuss further, please get in touch with a member of our Marston Recovery team to ensure that you are best prepared.

Make a payment

Other ways to pay Marston:

0333 320 1100

Marston - 24-hour automated payment line

0333 320 1822

Speak to Marston team to make a payment or to discuss your circumstances

Engage logo

For payments to Engage Services:

0333 3206 200

Speak to Engage Services team to make a payment

Customer support

Speak to Marston team to make a payment or discuss your circumstances:

0333 320 1822

Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.

Contact by post:

It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:

Marston, PO Box 324,
Rossendale, BB4 0GE

To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.

If you are an Engage Services customer,

click here for help,

or to speak to one of our team, call

0333 320 6200

.

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

Transfer Up instruction form

This service allows you to apply for County Court Judgments to be transferred to the High Court for enforcement.

Writ of delivery instruction form

Our Enforcement Officers are well equipped and experienced in recovering all types of fixed assets whether it be a single car or fleet.

Money judgment enforcement form

We can enforce judgments obtained in the High Court and almost any judgment issued in the County Court.

Commercial forfeiture instruction form

Landlords may instruct us to take peaceful possession of their commercial property.

CRAR enforcement form

Instruct us to recover commercial rent arrears.

Trespasser removal enforcement form

We can handle the process quickly and resolutely. Our dedicated team will attend the scene on receipt of the warrant and effect eviction without delay.

Residential possession enforcement form

Instruct us for evicting residential tenants.

Process serving and tracing instruction form

We specialise in process serving throughout England and Wales. Court and legal documents are served on a same day-basis when required. We also undertake trace enquiries.

Employment Tribunal Enforcement Form

Instruct us to enforce employment tribunal awards. We can apply to the court to register the award as a Judgment.

European Enforcement Order Instruction Form

If you have a Judgment from a Country outside of the Jurisdiction of England and Wales but where the Debtor resides in England and Wales then we can assist you.

New business enquiry - Marston Holdings

Get in touch with our specialist team

New business enquiry - ParkTrade

Get in touch with our specialist team

New business enquiry - Engage

Get in touch with our specialist team

New business enquiry - NSL

Get in touch with our specialist team

New business enquiry - Videalert

Get in touch with our specialist team

Contact us

Debt recovery and enforcement services

Client support

Scott and Co logo

For more information

Scott & Co (Scotland) LLP

9 Melville Crescent Edinburgh, EH3 7LZ

0333 3206 871

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

ParkTrade logo

For more information

ParkTrade Europe AB

Sturegatan 16, 114 36 Stockholm, Sweden

+46 8 663 54 00

Business enquiries

+44 333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston Holdings

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3203 355

Business enquiries

0333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston High Court

5th Floor, 148 Great Charles Street, Queensway, Birmingham, B3 3HT

0333 3202 549

Business enquiries

Contact by post:

5th Floor, 148 Great Charles Street, Queensway
Birmingham, B3 3HT
DX 13014 Birmingham.

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Engage logo

For more information

Engage

Wavell House, Holcombe Road, Rossendale BB4 4NB

0333 320 6200

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

NSL logo

For more information

NSL Limited

12th Floor, One America Square, London, EC3N 2LS

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

0333 3203 355

Business enquiries

NSL checking - Identity Verification Service

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Videalert logo

For more information

Videalert Limited

The Clock House, 87 Paines Lane, Pinner, Middlesex, HA5 3BY

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.