The recent statistics on mental health speak for themselves; one in four people experience mental health issues each year and one in five take a day off due to stress. At Project Centre, we’re committed to supporting employees who may be struggling and reduce the stigma around mental health illnesses.
Our 2020 staff survey, carried out during the pandemic, brought more attention to mental health. The global pandemic significantly impacted individuals’ mental wellbeing. People were navigating unprecedented challenges, such as remote work arrangements, uncertainty and isolation. A group of our employees, supported by the senior leadership team, decided to undertake level 2 Mental Health First Aid (MHFA) training to learn how they could support colleagues who may be struggling.
By providing signposting to further resources and a listening ear, our mental health first aiders presence reflects our progressive workplace dynamics, emphasising the holistic care of employees and acknowledging that a healthy mind is fundamental to a thriving and resilient workforce in today’s complex and rapidly changing world.
The Mental Health First Aider training
The group embarked on a full day training which, led by an accredited Nuco training instructor, qualified them to:
- Be the main point of contact for anyone who is struggling with their mental health
- Identify early signs and symptoms of mental health struggles
- Reduce the stigma attached to mental health and raise awareness of wellbeing tips
- Start supportive and non-judgemental conversation with those who may be struggling
- Signpost and encourage appropriate professional support where needed
The initiatives
Over the past three years, our Mental Health First Aiders helped us fight the stigma around wellbeing at work. Right after their training, the group created an action plan which was presented to our senior leadership team. The MHFAs also met with other Project Centre’s internal groups, the Women’s Learn and Development Network and the Equality, Diversity and Inclusion Group, to garner support.
As a first action, the MHFAs drafted a mental health at work policy. The policy brought in the introduction of wellbeing timesheet codes for employees, allowing them to book wellbeing absences. This also help us to monitor wellbeing levels across our business. Our MHFAs also widely supported the introduction of a flexible working policy.
To raise awareness and reduce any social or self-stigma around mental health illnesses, the MHFAs drafted posters and monthly emails tips for all their colleagues.
They also organised companywide talks on wellbeing. These included conversations with professionals, such as members of Mind UK. They talked about how to start supportive conversations as well as understanding mental illnesses and recognising symptoms.
To encourage colleagues to connect with each other, the MHFAs introduced “Brew can do it.” This is a monthly coffee morning where people can take an hour out of their day to have coffee and chat. This is helping our people to connect and relieve the stress of work.
The impact
The MHFA are making tangible improvements towards an even more inclusive company culture. In just over two years, our recent staff survey showed great results, including:
- 90% of staff saying they are aware of who the Mental Health First Aiders are
- 88% saying their line manager is considerate of their life outside of work
- 92% thinking flexible working has had a positive impact on their work life balance.
On average, our MHFAs receive one support call a week. Although we know more can always be done to support wellbeing at work, we are proud of what we’ve achieved so far.
Last year, 19 new employees completed their level 2 training, with more showing interest in joining the next training sessions. Our parent company, Marston Holdings, is now dedicated to establishing a larger MHFA group across all its entities, reinforcing a company-wide commitment to fostering a better work environment for everyone.
