As local authorities seek to deliver seamless services that extend from core systems to customer-facing apps, they need to bring in data and functionality from an increasing number of disparate systems, both internal and external. With extensive experience of working with local authority clients, Marston Holdings understands the challenges of integrating disparate systems and technologies. This includes integrating critical data from traditional sources as well as emerging ones such as the Internet of Things and social media.

They include:

• CCTV enforcement
• Penalty charge notice (PCN) processing
• Permits
• Cashless parking
• Pay and display parking
• ERP
• Interactive voice response
• Payment platforms
• Web technologies
• Reporting

Working with all the leading manufacturers, our project management teams are experienced in the successful delivery of systems integration projects. They ensure effective integration as well as providing robust security and data privacy. Our services include:

• Design
• Functional and Test
• Program Integration and Management
• Solution Integration
• Systems Development

We enable local authorities to effectively manage multiple independent subsystems and achieve significant benefits including the improvement of employee productivity by eliminating time-wasting activities such as manually re-entering data to different systems. In addition, seamless data connectivity provides clear insight into all business processes.

Key Benefits

• Streamline business processes and flow of information between disparate systems
• Increased productivity
• Detailed analysis and reporting
• Improved customer satisfaction
• Reduced IT support costs