Marc Gander

Founder, Consumer Action Group

Advisory Group

Marc, founder of Consumer Action Group, is a key addition to the Advisory Group. Formerly a lecturer specialising in International Copyright and Trademarks Law and the Law of Cultural Property, Marc moved into Consumer Law and is now administrator and advisor on the Consumer Action Group website, which he founded in 2006.

Marc is an influencer in the consumer protection sector and comments:

“I am very encouraged to see Marston take a difficult lead within the enforcement industry by setting up this group of outsiders (Advisory Group) in an attempt to set standards of transparency and ethical practice.

Many will want to criticise a national consumer service such as ours for participating in the Marston Advisory Group but our role will be to influence the industry – and not for the industry to influence us, other than, maybe, to help create greater confidence amongst consumers.”

The Consumer Action Group is a UK organisation that campaigns for consumer rights. Its free-to-use online service has a membership of more than 330,000 and receives approximately 750,000 unique visitors per month. It was also the first organisation of its kind to campaign for effective regulation of the UK retail banking sector while assisting many thousands of ordinary people to successfully challenge their banks for the return of bank charges and mis-sold PPI premiums.

The Consumer Action Group has been featured in national newspapers and on television, including an appearance on ITV’s Tonight with Sir Trevor McDonald.