Small business & individuals

Amidst challenging economic conditions, quickly recovering unpaid debts for business and individuals and helping employees to fast track enforcement of their unpaid Employment Tribunal Awards is more important than ever.

Collecting what is due as quickly as possible is a natural priority, particularly in difficult times, where cash flow is under pressure, small businesses are fighting for survival and growth and individuals are struggling for rapid settlement of monies owed to them.

From the simplest tracing, investigation and process serving to High Court Enforcement, having the right skills and expertise to provide effective services in the field, quickly and to every local postcode, is a real advantage. With over 600 dedicated enforcement agents, ours is the UK’s largest and most professionally trained field force for collections and enforcement services.

Our transparent, intelligence-led services provide greater confidence with ethical, firm but fair treatment of customers and a focus on early-stage compliance that is proven to achieve recoveries faster.

What can we do?

Our nationwide presence makes the same high quality of services immediately available to you anywhere in the UK. Experienced recoveries specialists combine sophisticated electronic verification and the latest assessment techniques with the industry’s most professional collections, enforcement and field services to bring you rapid results.

How can we help you?

A complete range of services are available either individually or combined into an integrated solution that precisely meets your requirements, including:

Process serving & letter delivery

With a nationwide field force of dedicated agents, we are able to directly issue and serve any legal documents or letters throughout England and Wales.

High Court services

High Court enforcement is the fastest and most effective form of enforcement in the UK. By transferring up your court order for enforcement as a High Court writ, we recover the money owed to you by the customer under the judgment and pay this money back to you quickly.

High Court returns

Turn your unenforced writs into real results by sending us your High Court returns.

Employment tribunal awards

If you have been successful at an employment tribunal but have not received the payment, a Fast Track enforcement scheme is now available.

Commercial rent recovery

Not even 24 hours – our professionals are ready to act today.


Efficient solutions for evicting tenants from commercial and residential properties either through common law or via a court order.

Amicable recovery (pre-enforcement)

We can save you time and money by conducting a significant proportion of recoveries before the enforcement process begins.

What happens next?

The process is simple. Tell us about your service requirements and we will be happy to advise you on the most appropriate recovery methods and the integrated approach to services we can take that will quickly get you the results you need.

Your advantage.

ACCREDITED PROFESSIONALS, REAL NATIONWIDE ACCESS.Our multi-award winning services are based on the individual care and attention we give to every case and the active contribution of experienced practitioners guiding every part of our integrated operations. We believe our ethical approach and our commitment to standards of excellence and compliance make a valuable contribution that helps to shape our industry. The result is refreshingly simple – we collect more unpaid debt with fewer complaints than any other provider.


Rapid nationwide response.

Having the right skills and expertise to provide effective professional enforcement, quickly to anywhere in the UK, is a real advantage. With over 600 dedicated enforcement agents, ours is the nation’s largest and most professionally trained field force for collections and enforcement services. All our agents receive the highest standard of City & Guilds accredited training to make sure they are properly equipped to read people, situations and behaviour, and understand compliance. A state-of-the-art case management system, with automated workflow and field communications, enables us to immediately assign and deploy these qualified professionals without delay.

Ethical approach.

Our commitment to ethics, transparency and compliance set standards that are shaping the future of the industry. This includes dedicated client management and innovation such as the pioneering use of Body Worn Video equipment, now a universal and award-winning standard across our national field force that provides the highest levels of accountability, reducing risks for clients, customers and agents alike.

Better results.

With a high success rate and only 0.2% complaints despite our scale, our integrated intelligence-led approach drives smarter services and provides clients with absolute confidence in the efficiency and effectiveness of our services with improved results that make our services better value by design.