Yes, our app lets Marston customers access and manage their cases easily and securely.
You can view up to date case details, pay cases, set-up payment plans, complete our income and expenditure form, book video or audio call back appointments, ask for support, view letters we have sent you, upload information you want us to see to support the management of your case and more.
To download our Marston App, click on the links below:
Please continue to try and contact the enforcement agent using the telephone number provided on the hand delivered notice. The enforcement agent may be with another customer when you call and not be able to answer the phone. Please leave them a message, if you can, and they will attempt to get back to you.
You have a number of ways to pay. These can be found within the FAQs.
To speak to one of our team to make a payment or to discuss your circumstances, phone 0333 320 1822.
To speak to one of our team to make a payment or to discuss your circumstances in relation to Council Tax or child maintenance money you owe, phone 0333 320 2530.
Our opening hours are 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays.
To speak to one of our team to make a payment or to discuss your circumstances in relation to Legal Aid money you owe, phone 0333 320 2150.
Our opening hours are 9am to 5pm Monday to Friday.
To speak to one of our team to make a payment or to discuss your circumstances in relation to High Court writ money you owe, phone 0333 320 2540.
Our opening hours are 9am to 5pm Monday to Friday.
Marston
PO Box 324
Rossendale
BB4 0RE
Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.
Media enquiries should be sent to media.enquiries@marstonholdings.co.uk. Please include any specific case details and your proposed deadline for response.
If you are not a journalist your enquiry will be forwarded to our Customer Care team. This means you will get a faster response if you use the correct online form or email address.
To pay online, please click here.
To speak to one of our team to make a payment, or to discuss your circumstances in relation to Council Tax or child maintenance money you owe, phone 0333 320 2530.
Our opening hours are 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays.
Our opening hours are 9am to 5pm Monday to Friday.
To speak to one of our team to make a payment, or to discuss your circumstances in relation to High Court writ money you owe, phone 0333 320 2540. Our opening hours are 9am to 5pm Monday to Friday.
To pay by bank transfer or standing order, use the following details, and quote our reference number shown on the front of this notice to make sure we know what the payment is for.
Important:
Each payment method may vary in the number of days it takes for your money to reach our bank account as cleared funds. Make sure you allow enough time between the date you make your payment and the date your payment is due.
If you don't quote your reference number, we may not have enough information to update our records to show you've made payment.
Marston - 24-hour automated payment line
Speak to Marston team to make a payment or to discuss your circumstances
Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.
It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:
To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.
Business enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Business enquiries
Media enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Business enquiries
Media enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Business enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Business enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Business enquiries
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.
Use our online form and a member of our team will be in touch as soon as possible.