Process serving and investigations

Process serving and investigations

Burlington Group specialises in process serving throughout England and Wales. Court and legal documents are served on a same day-basis when required, or on our standard seven-day turnaround.

Burlington Group also undertakes trace enquiries prior to effecting service to ensure the best possible result. We can also prepare lifestyle reports which may be useful prior to entering in to litigation.


This work is often undertaken on a fixed-fee basis on behalf of solicitors, local authorities, utility companies, finance companies, private companies and individuals.

Our network of agents extends throughout every county in England and Wales, ensuring that an on-demand service can be maintained.

Documents served by Burlington Group include statutory demands, bankruptcy or winding-up petitions, claim forms, court orders and oral examination orders. Documents can be dispatched to us by email, Royal Mail, DX or courier.

As we are based directly opposite the Royal Courts of Justice in London we often receive urgent instructions to serve urgent injunctions from Chancery, Queens Bench and Family Divisions. Fees are charged on an hourly rate. Our offices are fully equipped to allow for copying and collating bundles.

Frequently Asked Questions (FAQs)

Who can instruct us to serve documents?
We can serve documents on behalf of Solicitors, local authorities, private businesses and individuals.
What documents do you serve?
We can serve all sorts of legal documents, such as Statutory Demands, Bankruptcy Petitions, Winding Up Petitions and Orders etc.
What areas do you cover?
We have a wide range of agents who can cover the whole of England and Wales but often serve documents world wide.
What if I need numerous documents served at the same time?
We often receive instructions to serve Borough wide injunctions which need to be served urgently on many different sites. We manage our agents to ensure they are all served promptly and correctly with an appropriate proof of service provided. Volume is not an issue.
How do I instruct you to serve documents?
We can receive instructions by courier, in person, via email, DX and Royal Mail.
What happens once the documents are served?
Once the documents are served you will be advised of the service and supplied with a witness statement or Affidavit of Service.
How quickly can you serve the documents?
Our aim is to serve documents quickly and in a professional manner and if requested instructions can be served within 24 hours.
How many visits will you make for the fee you charge?
Our Process Server will make reasonable efforts to do all that is necessary to cause personal service to be effected on fixed fee work which is normally two visits. On more urgent work we charge on a time and mileage basis and will wait as long as it takes.
How will I get charged?
For solicitors and professionals, we normally raise an invoice once the instruction has been completed.