Marston Holdings acquires NSL

10 January, 2017

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Marston Holdings (Marston) is pleased to announce that it has acquired NSL.

NSL provides a range of outsourced services to local government, central government and business, including:

  • issuing and processing of road traffic Penalty Charge Notices on behalf of local authorities;
  • UK-wide vehicle excise duty enforcement on behalf of the Driver and Vehicle Licensing Agency;
  • administration of taxi and private hire vehicle licensing on behalf of Transport for London; and
  • ‘right to work’ document checking for government bodies and corporate entities.

The enlarged Group has over 6,000 staff and self-employed contractors, including nearly 4,000 field agents operating across a range of disciplines. Both Marston and NSL have Investors in People Gold Standard accreditation.

Marston Communications and Policy Director, Pamela Mulcahy, states that:

“A number of clients have expressed a desire for more mid-sized alternatives to the very large outsourcers, and the combination of Marston and NSL helps to address this market need.

The two businesses operate in different but complementary markets. They share similar client bases and both have expertise in operating nationwide field forces. The combined business will generate service delivery improvements for clients.”

NSL will continue to operate as a separate business, with investment and support from Marston Holdings, and its management team remains with the Group.

The remit of Marston’s independent Advisory Group now includes NSL, as does the scope of the 2017 Marston ethical audit.

Please contact Marston Holdings Communications on 01992 803 026 or via email at

Found in:

Responsible Approach to Consumers
Learning & Development Impact of the Year
Best Use of Credit Technology
Best Vulnerable Customer Strategy
Excellence in Enforcement
Excellence in Staff Development
Excellence in Innovation
Winner of Winners
Diversity Award
Mobile Project Team of the Year
Parking Team of the Year
Excellence in Treating Customers Fairly
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accreditation thumb irrv-2016
accreditation thumb bpa
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accreditation thumb BSI-9001-1
accreditation thumb ISO-14001-2015
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accreditation thumb ISO22301